Data Entry
What is Data Entry
Data entryinvolves recording key information, such as reports, shipments, and security logs. It ensures accuracy and easy access to important data when needed.
Staff use digital tools and follow procedures to input and verify details. This process helps keep operations smooth and organized, especially when handled by a data entry specialist.
Outsourcing Data Entry
Outsourcing Data Entry means hiring external experts to manage your data tasks efficiently. It offers cost savings and flexible support for your business needs.
The outsourced team follows your guidelines and uses your software, boosting efficiency without the need for extra staff. Many businesses are turning to data entry outsourcing solutions like Voltron.
Who Should You Trust with Your Data Entry
Voltron – Your Answer
Voltron is your trusted outsourcing partner, delivering efficient and secure data entry services for the security, shipping, and logistics industries. From reports to records, we handle your paperwork with precision, allowing you to focus on running your business. We specialize in outsourcing data entry services that are built to scale with your unique operational needs.
NOC Chat Support Services
Our National Operations Centre (NOC) provides expert chat support to keep your customer communication fast and reliable:
Real-time Chat Monitoring:
•Ensuring prompt and accurate responses.
•Incident Escalation: Quickly routing complex queries for fast resolution.
• Staff Coordination: Managing team for 24/7 coverage.
• Performance Tracking: Maintaining high-quality service.
• Customer Inquiry Handling: Addressing questions efficiently.
• Internal Collaboration: Supporting smooth team communication.
• Incident Documentation: Logging chats for transparency.
To deliver these services efficiently, our NOC leverages trusted and secure chat platforms such as:
• LiveChat: For seamless real-time messaging with customizable chat features.
• Intercom: Offering automation, customer segmentation, and personalized communication tools.
• Tawk.to: A robust, user-friendly chat service providing round-the-clock accessibility.
• RingCentral & Zultys: Secure VoIP solutions that integrate chat and voice for comprehensive communication support.
In-House Data Entry vs. Outsourcing to Voltron – What’s the Smart Move?
In-House Working
• Control: Full oversight of daily tasks and processes.
• Cost: Higher expenses due to salaries, training, equipment, and benefits.
• Flexibility: Limited by your team size and working hours.
• Management: Requires ongoing supervision and HR responsibilities.
• Scalability: Scaling up or down quickly is challenging based on workload.
Why Voltron?
• Cost-Effective: Pay only for the services you have without overhead costs.
• Expertise: Skilled professionals experienced in security, shipping, and logistics sectors.
• Flexibility: Easily scale services up or down based on client’s demand.
• Focus: Frees your team to focus on core business activities.
• 24/7 Support: Around-the-clock service ensures continuous workflow.
Whether you’re consideringdata entry outsourcing or simply looking for more efficient workflows, Voltron has you covered.
Built to Scale with the Right People
Our data entry support scales with your business powered by dedicated Junior, Intermediate, and Senior-level staff. Whether it’s everyday tasks or high-level oversight, our team handles it all with skill, speed, and accountability. We’re proud to be your go-to partner for outsourcing data entry services.
FAQs
Contact Us
Junior
- 1-2 years of customer service experience.
- Resolving customer issues effectively and efficiently.
- Assisting with various customer requests and inquiries.
- Providing support through social media channels.
- We assist by telephone to meet the demands of customers.
- Respond to customer emails to ensure timely help.
Intermediate
- 2-4 years of customer service experience.
- Providing clear and concise information about our services.
- Managing and updating the customer database.
- Assisting with customer orders and application processing.
- Offering phone support to address customer inquiries.
- Providing technical assistance to resolve issues promptly.
Senior
- Over 1-5 years of customer service experience.
- Training and mentoring new customer service representatives.
- Tracking and achieving set goals consistently.
- Providing detailed monthly reports to management.
- Expertly resolving issues and streamlining processes for greater efficiency.